Shipping and Return

chinese tea cups pots

Free shipping worldwide.

Non Drink Plan:

Free shipping anywhere in the world.


Drink Plan available in these 25 countries:

North America

Canada & US

South America

Brazil

Europe

Denmark, France, Germany, The Netherlands, Norway, Sweden, Spain, Switzerland, United Kingdom

Asia

Cambodia, Hong Kong, Indonesia, Israel, Japan, Korea, Macau, Mainland China, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam

Oceania

Australia & New Zealand

Delivery

We aim to process your order within 2 working days. You will receive the order between 7-14 days from dispatch. An email with tracking details will be sent once your order has been dispatched.

Note: If a purchaser cancels the drink plan within 2 weeks after making the order, it will not be shipped and will be refunded. (To prevent cancelling even before seeing the product.)
CUSTOMS, TAXES, DUTIES, & FEES

Our free shipping options are sent by the Hong Kong Post and are eventually placed into your country's local postal stream. All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are already covered by us.
MONEY BACK GUARANTEE

If you don't love your order, it's on us. Return your products within 30 days of delivery for a full refund. Contact us at teagether@borntea.com and we'll take care of you. No question asked.
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